TrachMar, LLC

TrachMar, LLC is a messaging and telecommunications startup with a focus on providing a wide range of communication services. Established in 2008, the company aims to offer a comprehensive suite of call center, print, and fulfillment services. TrachMar prides itself on being a minority, women, and disabled veteran owned business and has national certifications from WBENC and NMSDC. Additionally, the company has met the specific requirements for state certifications in Texas, Pennsylvania, Illinois, and Tennessee. The company specializes in offering customized solutions for clients in various sectors including State & Local Government, Health Care, Transportation, Technology, and Financial Services. TrachMar's services cover a wide array of communication channels commonly used in modern contact centers such as live voice, interactive voice response, chat, email, and strategic outsourcing. The company also provides services related to customer care, telephony, customer relationship management, agent training, leadership training, quality assurance, sales, and market research across different verticals. Headquartered in Austin, Texas with a satellite office in Pittsburgh, Pennsylvania, TrachMar positions itself as a one-stop business solution for customer services, marketing campaigns, help desk and customer support, outbound/inbound calls, print, mail, distribution, and more. The company's integrated suite of services is designed for efficiency, quality, and value, providing clients with a strategic and comprehensive solution for their business needs.