Touchstream

Touchstream is a Spain-based startup founded in 2013 that offers VirtualNOC, a fully cloud-based platform designed for Over-the-Top (OTT) operations. The platform enables independent monitoring of all Content Delivery Network (CDN) and origin endpoints, providing a comprehensive overview of the video workflow and key OTT data in a single dashboard.

Unlike traditional player analytic tools, Touchstream takes a proactive approach by synthetically monitoring CDN and origin endpoints 24/7, enabling the prediction, anticipation, and resolution of delivery issues before they impact viewers. The integration with every element of the video delivery chain, from ingest to player, allows the visualization of the end-to-end workflow in one dashboard, reducing the time spent on troubleshooting and root cause analysis.

Touchstream's VirtualNOC is designed to intelligently correlate data from on-premises, cloud, or hybrid workflows, providing NOC Operations teams with context-sensitive tools to address issues before viewers are impacted. This holistic approach to OTT operations differentiates Touchstream in the market, ensuring a seamless viewing experience for end-users while improving operational efficiency for OTT service providers.