The Northridge Group

Founded in 1999, The Northridge Group is a leading management consulting firm with a focus on customer experience and contact center management, quality monitoring, operational analytics, technology, and healthcare services. Catering to Fortune 200 and mid-market enterprises in healthcare, telecom, financial services, travel and transportation, as well as key government agencies, the firm prides itself in uncovering revenue and cost savings opportunities, removing inefficiencies, and enhancing the end-to-end customer experience. The company's approach is rooted in advanced analytics, and it partners with clients to deliver practical, data-backed recommendations that drive positive business results. Recognized as one of Consulting Magazine's Fastest-Growing Firms in 2019 and holding various certifications including WBENC Certified, SOC II Compliant, BBB Accredited, GSA Federal Government Schedule Holder, as well as being an ESOP company, The Northridge Group emphasizes its commitment to excellence and industry best practices. For those interested in gaining further insights, the company blog at www.northridgegroup.com/blog/ offers the latest industry updates and expert views on relevant topics. With a focus on leveraging experience to create excellence, The Northridge Group stands out as a reputable player in the management consulting arena.