Testachats / Testaankoop

Testachats / Testaankoop is an organization founded in 1957 with a mission to inform, defend, and represent consumers in Belgium. As part of a network of consumer organizations across Europe and Latin America, the company focuses on defending and protecting consumers' rights, seeking solutions for their problems, and helping them assert their rights, including freedom of choice, access to information, access to justice, right to education, health, safety, and a healthy environment. The company actively contributes to the development and improvement of consumer products and services through comparative studies, tests, and highlighting products and services with the best price-quality ratio. It provides information through its website, magazines, practical guides, and individual help service, supported by a team of 300 specialists. Furthermore, Testachats / Testaankoop represents consumers in national and international commissions and government institutions, negotiating legal and economic advantages and defending their rights through judicial actions. The organization operates with three key values: Expertise, Independence, and Proximity, and maintains credibility through its thorough and transparent methodology, high professional and ethical standards, and complete financial, political, and ideological independency and neutrality. Overall, Testachats / Testaankoop's focus on consumer advocacy and its commitment to expertise, independence, and proximity position it as a key player in the realm of consumer rights and product/service quality improvement in Belgium.