TeraNet Help Desk

TeraNet Help Desk is an Italian startup founded in 2005, offering an advanced Trouble Ticketing solution for managing support requests across various business areas such as IT and Customer Care. The system allows for both internal and external support requests, with associated categories and optional SLAs for efficient resolution. Notably, a notification system keeps users informed about their workload, and the application interfaces are designed for mobile use, ensuring accessibility. The company's benefits include cost reduction, streamlined processes, decreased intervention times, automated request handling, and real-time reporting. The startup caters to the Italian market with the slogan "Contattaci per una demo gratuita del nostro Help Desk 100% italiano." For more information, visit their website at www.t-helpdesk.it or contact them at [email protected] or +39 045 8102487.