Synthetix

Customer and contact centre solutions, powered by Conversational AI

General Information
Company Name
Synthetix
Founded Year
2001
Location (Offices)
Ely, United Kingdom +1
Founders / Decision Makers
Number of Employees
14
Industries
AI, SaaS, Machine Learning
Funding Stage
-
Social Media

Synthetix - Company Profile

Synthetix is a UK-based SaaS startup specializing in customer service solutions powered by conversational AI. With a focus on online customer service software for both automated and agent-assisted channels, the company's Synthetix Cloud platform facilitates millions of interactions daily for enterprise clients across various sectors such as financial services, retail, healthcare, government, and utilities.

Founded in 2001, Synthetix leverages its extensive experience to ensure high-quality customer experiences from the outset. The company is committed to delivering top-tier customer service through innovative technology and proven deployment strategies.

Despite its primary focus on customer service, it's worth noting that Synthetix is not affiliated with the cryptocurrency space despite sharing a name with a similarly titled entity. The company remains dedicated to delivering advanced customer service solutions unrelated to crypto.

Taxonomy: Conversational AI, Customer Service Software, Chatbot, FAQ Self-Service, Live Chat, Social Messaging, Enterprise Clients, Government, Utilities, Synthetix Cloud, Online Customer Service

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