SURGO is a leading business process outsourcing (BPO) company with a strong focus on Recruitment, HR, and Training services. Over the past decade, the company has expanded its offerings to include Tech Support and Administration, solidifying its position as a key player in the BPO sector. Notably, the establishment of Surgo Namibia has enriched the company's language services portfolio, marking a significant milestone in its growth.
The company takes pride in its identity as a Proudly South African and female-owned entity, with an impressive 96% workforce diversity. Recognizing the importance of diversity and inclusion, Surgo is committed to supporting marginalized groups, including Youth, People with Disabilities, and LGBTQ++ individuals. This dedication to diversity has been acknowledged with the International BPO Talkpush Diversity and Inclusion Award in 2021.
Surgo further demonstrates its commitment to social responsibility through partnerships with Loomee Group and NGO Souper Troupers, focusing on job readiness and rehabilitation for vulnerable communities. The company's efforts in advocating for Diversity and Inclusion in the GBS sector have been recognized through features on prominent media platforms. Notably, the BPESA Top Emerging Operator Award in 2022 acknowledges Surgo's significant presence in the industry.
Amidst its achievements, Surgo has proactively addressed the evolving work landscape by transitioning to a complete work-from-home model, prioritizing the well-being and safety of its employees. The company's invitation for passionate individuals to join its journey reflects its ongoing commitment to reshaping the BPO landscape and contributing to meaningful societal impact.
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