SupportSave Solutions, Inc.

SupportSave Solutions, Inc. is a global provider of outsourced customer care, technical support, and back-office solutions, founded in 2007. With over 1700 workstations operating 24/7/365 in 5 sites across 4 countries and offering services in 20+ languages, SupportSave has a proven track-record of delivering high-quality support at a competitive cost for prominent E-commerce, retail, and technology companies, including Office Depot, OfficeMax, Box.com, DocuSign, Bravo Sports, US Auto Parts, Rug Doctor, JC Whitney, Major Energy, and ValueBasket.com. Unlike many competitors, SupportSave focuses solely on support and care services, enabling them to attract experienced, degreed agents seeking long-term opportunities and thus achieving lowest employee attrition rates in the industry. The company, operating from Vancouver, Canada; Bucharest, Romania; and Cebu City, Philippines, offers competitive rates, ranging from $6.94 - $9 per hour for English and $7-12 per hour for other languages. Clients praise SupportSave for its superior quality at nearly half the price compared to industry leaders. With a focus on quality over volume and maintaining a boutique provider approach, SupportSave aims to disrupt the industry with unique pricing offers. The company is open to potential partnerships with up to $500,000 in switching costs. More insights can be found on their website or by contacting 1-323-417-0800 (press 1 for sales) or emailing [email protected]. In terms of investment, there is no publicly available information about the last investment or the investors involved. Nonetheless, SupportSave's disruptive approach and proven track-record make it an intriguing venture for potential investors in the Information Technology and Robotics industries.