Staircase AI

Staircase AI is a pioneer in the Customer Analytics platform, dedicated to helping Revenue leaders generate higher Net Revenue Retention (NRR). Founded in 2021 and headquartered in the United States, the company received a significant boost with a $4.00M Seed Round investment from key investors, Disruptive AI and StageOne Ventures, on 27 October 2021. The company's slogan, "AI That Turns Team Members Into Revenue Leaders," reflects its core focus on Customer Intelligence & Analytics. Staircase AI's AI technology is designed to merge human and product signals to predict churn and identify concealed growth opportunities. By analyzing millions of customer communications, including emails, tickets, chats, calls, and more, in addition to product usage, the platform provides Customer Success and Sales teams with a powerful 360° insight into their customers’ health. This robust approach empowers teams to make data-driven decisions, driving revenue growth and enhancing customer satisfaction.