Spectrum Voice Technologies "TeleTrack"
Spectrum Voice Technologies, Inc., founded in 1986, is a leading pioneer in automated call processing, voice messaging, and IVR technology. With a legacy of over 400 customer installations, the company has excelled in providing top-notch customer service. Evolving into a service-based entity, in 2000, Spectrum unveiled its web-based time and attendance TeleTrack Systems, marking a significant milestone. Today, the company processes over 4 million calls annually.
TeleTrack, a web-based home care scheduling system, presents a powerful and user-friendly platform, boasting features such as integrated telephony utilizing caller ID, QuickBooks integration for payroll and invoicing, late arrival alerts, and support for various caregiver voice messaging systems. Moreover, Spectrum TeleTrack offers advanced reminder and workflow management, seamless compatibility with smartphones for rapid information access, and support for document storage and assessment plans.
Spectrum Voice Technologies "TeleTrack" serves as an innovative solution for streamlining operations and enhancing efficiency in the home care industry. The comprehensive feature set and exceptional customer service have positioned the company as a key player in the market.
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