SMG - Service Management Group

SMG - Service Management Group is an enterprise-level experience management (XM) provider that offers a unique software with a service (SwaS) solution. Founded in 1991, the company has been at the forefront of helping organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. Their differentiated partnership model helps clients change the way they do business by delivering insights across the enterprise and measuring experiences at every touchpoint.

Operating in the Publishing industry, SMG is headquartered in the United States. The company recently secured a Private Equity Round investment on October 4, 2021 from Brentwood Associates. This investment is a testament to SMG's innovative approach and potential for growth in the experience management sector.

SMG's focus on combining technology with hands-on professional services sets them apart in the market, and their recent investment from Brentwood Associates validates their position as a promising player in the industry. With the support of this investment, SMG is well-positioned to further enhance its offerings and expand its footprint in the market, attracting attention from potential investors and partners seeking to align with a forward-thinking enterprise experience management company.