Smart Link BPO Solutions is a business unit of Al Khaleej Training and Education Group of companies, operating in KSA and Egypt. The parent company, AL Khaleej group, was listed in Forbes Middle East 2012 as one of the top 100 most powerful companies in the GCC region. Smart Link asserts its position as the leader in outsourced omnichannel customer experience management in the GCC & Saudi Arabia.
The company boasts 8 operational headquarters, including 4 in Riyadh, one in Jeddah, Dammam, Arar, and in the Republic of Egypt. Smart Link's solutions reflect their specialization, quality orientation, and efficiency, aiming to enhance customer experience for clients' businesses. Smart Link was honored as the MENA Best BPO services provider for multiple years and has successfully served the Saudi Market for over a decade.
Founded in 2006, Smart Link's commitment to excellence is encapsulated in their slogan, "Excellence at its finest." Although details about their industries, headquarters, and recent investments are not explicitly mentioned, the company's track record and prominent presence in the region make it an intriguing prospect for potential investors seeking opportunities in the outsourcing and customer experience management sector.
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