Smaply is an Austria-based startup that focuses on Customer Journey Management. Founded in 2012, the company aims to innovate the customer journey and bring customer-centricity to organizations. Smaply offers a platform to digitize, centralize, and standardize customer experience insights. This platform allows teams to work on journey maps, personas, stakeholder maps, and collect feedback from stakeholders. Additionally, Smaply provides tools to create professional exports, enabling businesses to gain actionable insights to enhance the customer experience. As of now, there is no public information available regarding the last investment or the investors involved. Smaply's commitment to optimizing the customer journey and fostering customer-centric strategies presents an attractive opportunity for potential investors seeking innovative solutions in customer experience management.
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