Shiprocket

Shiprocket is India's largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform. The platform, launched in 2017, serves as an operating system for direct commerce, encompassing shipping, fulfillment, customer communication, and marketing tools. With more than 25 courier partners and a presence in 24,000+ pin codes within India and 220 countries worldwide, Shiprocket facilitates pan-India as well as international shipping deliveries. The company's technology stack enables retailers to integrate their shopping websites with the platform’s multi-carrier API, manage orders, print shipping labels, and avail tracking information from multiple providers. Moreover, it offers state-of-the-art fulfillment solutions with over 35 warehouses located across India, providing a robust post-purchase experience and resulting in higher engagement and lower failed deliveries. The platform backs over 2.5 lakh+ sellers generating a GMV of more than $2.5B annually, delivering packets to more than 70M consumers annually and growing transactions 2.5-3X year on year. In its Series E investment round at 09 October 2023, Shiprocket secured an INR907.00M investment from McKinsey & Company. The company operates primarily in the industries of AI, E-Commerce, Logistics, Supply Chain, Logistics, and Delivery, with its headquarters based in India.