ServiceSource

ServiceSource, founded in 1999, is a leading player in the global market for recurring revenue management. The company's cloud application Renew OnDemand and managed services leverage extensive data analysis to provide businesses with a holistic understanding of their customers. This, in turn, leads to a significant boost in subscription, maintenance, and support revenue, improved customer retention, and enhanced business predictability. ServiceSource's integrated approach, combining cloud services, managed services, and renewal-ready data, offers comprehensive oversight and enhancement of the recurring revenue process, including data management, quoting, selling, and business intelligence. As of December 31, 2013, ServiceSource had managed over $11 billion in recurring revenue potential through more than 145 engagements with over 70 clients. Notably, clients typically experience a 15-point increase in renewal rates and a 20% rise in sales efficiency. The last investment, a $66.00 million Private Equity Round, was made on January 30, 2007, with participation from Benchmark, General Atlantic, AT&T, Housatonic Partners, Sun Microsystems, Hitachi Data Systems, and CA Technologies. In summary, ServiceSource distinguishes itself with its data-driven approach to recurring revenue management, offering businesses the tools they need to maximize revenue and achieve greater predictability in their operations.