ServiceGuru is a SaaS platform founded in 2014 in the United States. The company's slogan, "Every experience matters," underscores its commitment to improving customer service and online reputation for businesses. ServiceGuru offers a unique solution by enabling customers to rate and review employees, providing managers and owners with valuable real-time feedback. Furthermore, employees can aggregate their reviews into their Service Resumes, enhancing their professional reputation and career prospects. The platform also helps businesses mitigate negative online reviews, acquire more positive feedback, and collect customer contact information for marketing purposes. As of now, there is no public information available about ServiceGuru's last investment or the involved investors. The platform operates in the intersecting realms of SaaS and Social Media, leveraging technology to improve customer experiences and help businesses drive revenue. With its robust offering and emphasis on customer feedback, ServiceGuru is poised to play a significant role in shaping the future of customer service and online reputation management.
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