ROUTE 2 SHINE

We #Route 2 Shine is a provider of Contact Center & IT Developement, established in the year of 2019. We provide a range of contact centre services cross-industry and industry- specific outsourcing solutions in both core and non-core areas. The Group brings in operational excellence & deep domain expertise. Backed by local understanding and global means, Route 2 Shine is well positioned to deliver across geographies and at the same time nimble enough to respond to all respective client’s needs swiftly. We have expertise in Customer Experience Management, Customer Lifecycle Management and Customer Acquisition. We make customize solution to grow Sales, Revenues, and transactions for all our respective clients. We propose our BPO services solutions for: 1. BANKING & FINANCIAL SERVICES 2. UTILITIES 3. EdTech 4. RETAIL & E-COMMERCE 5. AUTOMOTIVE 6. FIN-TECH 7. HEALTH CARE 8. INSURANCE 9. COLLECTION MANAGEMENT / RETENTION etc... Being an industry enthusiast, we have been offering the best quality service delivery in both Voice & Non-Voice processes. Our company is engaged in #Excellent Customer Service #Brilliant Customer service (via Voice, Email, Chat) in an Omni Channel #Environment. Dynamic Backend Services #Promotional & Feedback #CallingEducation Counseling #Hands-on Outbound Services #Tremendous Inbound Services The group of our venture comes from the background of businesses where we handled and managed the show with headcount of 2000+ across the country for different different sites. We operate in a competitive environment and our multilingual capabilities provide higher operational efficiencies and help you to improve industry standards.