Roojoom

Roojoom is a marketing startup that aims to reinvent customer engagement with its Personal Journey Orchestration platform. Leveraging AI technology, Roojoom's platform is deployed by major players such as AT&T and Comcast. Designated by Gartner as a 2020 Cool Vendor in AI for Customer Analytics, Roojoom's Personal AI engines are utilized for each customer to drive individual journeys for both customer service and marketing efforts. The platform continuously runs customer journeys across channels until the journey target is reached, demonstrating high issue resolution rates in support journeys and impactful business KPIs lift in customer engagement. With a focus on the WHAT rather than the HOW, Roojoom's AI strives to achieve remarkable outcomes. The United States-based company was founded in 2013 and received a $12.00M Series A investment on 01 June 2019. Despite not having disclosed information on the investors of the latest investment, Roojoom remains an intriguing prospect in the marketing industry, showcasing potential for growth and innovation.