RJR Innovations

RJR Innovations is an ITSM solution provider with a focus on digital transformation and automation. Founded in 2004, the company offers innovative, customized business process consulting, software implementation services, and L1 bilingual support for multiple ITSM solutions. As a subsidiary of Ron. Just Ron, Inc., RJR Innovations specializes in Data Encryption and Crypto Management, providing Gemalto solutions that enable security teams to centrally employ defense-in-depth strategies. They also offer Bomgar solutions for Access Management, enabling secure, controlled remote access to devices or systems worldwide. In addition to these offerings, RJR has developed its own suite of products that can be tailored to fit each customer's specific needs. Notable products include Qreset, an Active Directory Self Service Password Reset tool, and the FootPrints ITSM Starter Package, providing out-of-the-box ITIL processes such as Incident Management, Change Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Service Level Agreements, Configuration Management Database, and Purchase Management. As the need for secure, efficient IT solutions continues to grow, RJR Innovations stands out as a key player in the IT and Information Technology industries, with a strong foundation in place since its inception. With an impressive array of offerings and a commitment to tailored, customer-centric solutions, RJR Innovations is well-positioned for continued success in the evolving IT landscape.