Return Helper

Return Helper is an e-commerce startup established in 2019 and based in Hong Kong S.a.r. The company's mission is to simplify e-commerce returns with its comprehensive solution, catering to online retailers' return processes and aftermarket activities. By seamlessly integrating with major marketplaces and ensuring open API compatibility with e-commerce platforms, Return Helper guarantees a smooth return experience for both sellers and buyers. The company has demonstrated its efficiency by integrating with 15+ global warehouse partners and 13+ carriers. Additionally, Return Helper prioritizes addressing the unique needs of cross-border e-commerce merchants from Asia. The company's data-driven approach has enabled the processing of over 750,000 e-commerce returns in the US and Europe in 2023, benefiting more than 700 Asia-based merchants. On 10 May 2023, Return Helper secured a $1.50M Seed Round investment from notable investors including Cornerstone Ventures, Colopl VR Fund, and AVA Angels. Return Helper is positioned at the intersection of the e-commerce and logistics industries, offering a promising solution to streamline the returns process and address the evolving needs of online retailers.