Reekon

Automatically resolve your customer inquiries with AI and automate customer service tasks with back-office integrations.

General Information
Company Name
Reekon
Founded Year
2020
Location (Offices)
London, United Kingdom +2
Founders / Decision Makers
Number of Employees
2
Industries
AI, IT, Machine Learning
Funding Stage
Pre Seed
Social Media

Reekon - Company Profile

Reekon is an autonomous system aiming to revolutionize customer service for B2B/C companies through AI-driven analysis and resolution of customer inquiries. Founded in 2020 and headquartered in the United Kingdom, Reekon's recent $55.00K Pre Seed Round investment from Startup Wise Guys speaks to its potential. The platform's key features include ticket analysis, resolution, task automation, and categorization, catering to industry-specific needs. Reekon also offers email, live chat, and social network automation, along with back-office system integrations and multilanguage support. With its focus on AI, IT, and Machine Learning, Reekon seeks to streamline and enhance customer service operations for businesses.

Taxonomy: AI-powered customer service, Ticket analysis, Task automation, Back-office integrations, Customer inquiry resolution, Multi-channel support, Customer service automation, IT Service Management, eCommerce integration, Performance analytics, Self-hosted solution, SLA management, Multilingual support, Customer journey mapping

Funding Rounds & Investors of Reekon (1)

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Funding Stage Amount No. Investors Investors Date
Pre Seed Round $55.00K 1 07 Aug 2020

Latest News of Reekon

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