Real Time Feedback

Real Time Feedback is a private 2-way communication/engagement platform founded in 2017. With the slogan "Your Customers Would Like to Tell You Something. Are You Ready to Listen & Respond?" this startup specializes in transforming the customer experience on location in real time. Utilizing specialized QR codes, NFC Tags, Custom URLs, & more, Real Time Feedback enables customers to provide compliments and complaints in a non-confrontational manner, effectively turning them into the eyes and ears of the business. The platform works by allowing customers to provide Real Time Feedback during their experience, with managers receiving push notifications to respond to and resolve any arising issues in real time. Notably, the company emphasizes that it is not a survey platform, rather it offers insights into what is happening in the present moment, as opposed to what has already occurred. Real Time Feedback operates within the industries of Analytics and Information Technology. Despite the absence of specific information regarding the last investment and investors, the company's innovative approach to customer feedback and direct impact on operational optimization and brand loyalty positions it as an intriguing prospect for potential investment.