Pylon is a modern, powerful, and unified support system for B2B with a strong focus on customer relationship management and sales. Described as the next Zendesk, Pylon offers a full ticketing system that enables businesses to track customer issues across various communication channels including Slack Connect, Email, Microsoft Teams, In-App Chat, and Tickets. Founded in 2022 and headquartered in the United States, the startup recently secured a significant $3.20M Seed Round investment on 11 July 2023. Notable investors in this round include Y Combinator, General Catalyst, HorizonVC, Comma Capital, and AirAngels. With a promising value proposition and backing from reputable investors, Pylon is poised to make a notable impact in the B2B support system market.
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