ProServ - Optimizing Processes is a prominent company in the United Arab Emirates specializing in strategy implementation, performance management, Business Process Transformation Management (BPTM), and ITIL professional services & solutions. Their expertise lies in strategy implementation, performance management, Balanced Scorecard (BSC), Information Technology Infrastructure Library (ITIL) & ISO 20000. They have partnered with iGrafx®, a leader in delivering Enterprise Business Process Analysis solutions, and IT Process Maps®, offering a complete reference process model compatible with the new ITIL Version 3. Additionally, QuickScore® is their accredited balanced scorecard solution, available in a SaaS and onsite installations. Founded in 2003, ProServ caters to the SaaS industry and is headquartered in the United Arab Emirates. Although there is no publicly available information about their last investment or the investors involved, ProServ's expertise and focus on digital transformation, performance management, business process management, and IT service management position them as a key player in the MENA region. Their commitment to leveraging technology and process optimization makes them an attractive potential investment for venture capitalists looking to tap into the growing demand for digital transformation services in the UAE and wider MENA region.
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