Playvox by NICE

WFM for complex digital work streams

General Information
Company Name
Playvox by NICE
Founded Year
2012
Location (Offices)
Sunnyvale, United States +1
Founders / Decision Makers
Number of Employees
83
Industries
Enterprise Software, SaaS
Funding Stage
Series B
Social Media

Playvox by NICE - Company Profile

Playvox by NICE's powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every employee and every interaction. Playvox by NICE powers the world's fastest-growing brands. Our agent-empowering suite of workforce management, quality assurance, performance, learning, customer AI, and gamification lives seamlessly in the modern support operations ecosystem with tools like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.

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