Playvox by NICE

General Information

Company Name

Playvox by NICE

Founded Year

2012

Location (Offices)

Sunnyvale, United States +1

Founders / Decision Makers

Number of Employees

Industries

Enterprise Software, SaaS

Funding Stage

Series B

Social Media

Playvox by NICE - Company Profile

Playvox by NICE's powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every employee and every interaction. Playvox by NICE powers the world's fastest-growing brands. Our agent-empowering suite of workforce management, quality assurance, performance, learning, customer AI, and gamification lives seamlessly in the modern support operations ecosystem with tools like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.