Phoenix Health Fund is a not for profit health fund that is owned and operated by its members, with the primary goal of benefiting members. The company prioritizes its members by providing access to a range of affordable, high-quality health insurance cover. With a steadfast focus on customer satisfaction, Phoenix Health Fund has consistently achieved a customer satisfaction score of over 95% for the past seven years, as per Discovery Research. Additionally, the company has demonstrated its commitment to members by paying back 91.2% of their contributions in benefits, as indicated in the State of the Health Funds report 2020. Despite the assertions of larger competitors, government reports have shown that Phoenix pays above the industry average and above the big funds, resulting in greater benefits for its members.
Founded in 1953, Phoenix Health Fund operates within the health care, insurance, and health insurance industries. While the specific headquarters location and recent investments are not provided, the company's member-focused approach and sustained commitment to customer satisfaction and benefits payout position it as a notable player in the health insurance sector, offering unique value within the market.
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