OnYou

OnYou is a Brazilian startup, founded in 2007, with the slogan "Multiplicamos os olhos que cuidam do seu negócio" (We multiply the eyes that take care of your business). The company's core mission is centered around enhancing the quality of customer service and services provided to clients in Brazil. OnYou employs a mystery shopping methodology, using trained, ordinary individuals who are unknown to the company's employees and have no affiliation with the establishment they visit. These individuals provide detailed, objective, and unbiased reports of their experiences, helping the company evaluate various aspects such as the physical appearance of the establishment, employee interaction, both in-person and online, as well as the effective level of services and products. The startup boasts a network of over 150,000 mystery shoppers spread throughout the country, offering establishments a strategic view of their businesses. As a result, OnYou has established itself as a leading company in this segment in Brazil, providing assistance to businesses of diverse sizes and sectors in enhancing service quality, effectively multiplying the oversight on their operations. Despite the lack of specific information regarding recent investments, OnYou's innovative approach and track record in the Brazilian market position it as a potential opportunity for venture capital interested in the region. With its unique business model and established market presence, OnYou presents an intriguing prospect for investors looking to tap into the customer service and business optimization sector in Brazil.