OneClick Technologies

OneClick Technologies is a pioneering company in the field of AI-driven software solutions, with a mission to enhance customer and employee experiences across various industries. The company aims to empower organizations to achieve exceptional customer satisfaction (CSAT) and other key metrics while reducing operational costs. The comprehensive suite of products offered by OneClick Technologies addresses the full lifecycle of customer interaction, leveraging cutting-edge technology and innovative ideas to strike a balance between efficiency and customer satisfaction. Key offerings include OnePulse, a multi-channel customer engagement platform; Replic8, an AI-enabled visual guide for troubleshooting; Profundity, an AI-as-a-service platform for on-premises deployment; and OneInsight, a generative AI-based enterprise search platform. The company has established a strong presence in telecom, device manufacturing, and BFSI sectors, and has received recognition through awards such as the Aegis Graham Bell Awards and Deloitte's Technology Fast 50. Additionally, OneClick Technologies is ISMS ISO/IEC 27001:2013 and PIMS ISO/IEC 27701:2019 compliant for security and privacy. Founded in 2011, the company operates globally, offering AI-driven/LLM software solutions to its clients.