Omnichat

Omnichat is an omnichannel chat commerce platform, founded in 2017 and headquartered in Hong Kong, with coverage in Taiwan, Singapore, and Malaysia. The company provides an omni-channel chat commerce solution that centralizes customers' conversations from various platforms into a single platform to enhance efficiency, increase sales revenue, and drive conversion. Omnichat leverages online-merge-offline (OMO) sales integration, gamified marketing automation, chatbots, and customer service platform to empower brands to deliver a personalized shopping experience and drive smart retail transformation. The company has received several awards and recognitions, including the Watsons Hong Kong - Digital Strategic Partner Award and various accolades from Marketing Interactive and retail industry associations. Omnichat recently secured a $1.80M Series A investment on 25 April 2022. As an industry player in E-Commerce, Information Technology, SaaS, and Marketing, Omnichat aims to convert all visitors to customers through chat.