Omilia - Conversational Intelligence
Omilia is the leading provider of Natural Language Understanding enabled IVR & natural dialogue interaction solutions.
Omilia is the leading provider of Natural Language Understanding enabled IVR & natural dialogue interaction solutions.
Omilia - Conversational Intelligence
Slogan: Omilia is the leading provider of Natural Language Understanding enabled IVR & natural dialogue interaction solutions.
Omilia is dedicated to delivering the most human-like human-to-machine communication experiences and technologies to assist large enterprises in enhancing customer care. From a humble beginning in a small garage, Omilia has now facilitated 1 billion conversations in 30 languages across 17 countries. The company boasts one of the fastest growing NLU solutions and has been acclaimed as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms and the IDC Marketscape for Worldwide Conversational AI Software Platforms for Customer Service 2021.
Omilia's technology enables enterprises to leverage open-question customer care with end-to-end self-service, significantly enhancing customer experience and reducing operational costs. Expanding to the USA and Canada in 2016, Omilia has conducted 33 full production deployments globally, with case studies demonstrating proven KPIs and ROIs across various industries.
Founded: 2002
Industries: Enterprise Software
Headquarter: Cyprus
Last Investment: $20.00M Private Equity Round investment at 05 May 2020
Last Investment Investors: Grafton Capital
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Private Equity Round | $20.00M | 1 |
|
05 May 2020 |
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