OBSI - Ombudsman for Banking Services and Investments

OBSI - Ombudsman for Banking Services and Investments

OBSI (Ombudsman for Banking Services and Investments) is a trusted independent dispute-resolution service based in Canada, founded in 1996. It serves as a crucial alternative to the legal system for consumers and small businesses dealing with unresolved complaints regarding banking services or investment firms.

The organization investigates a wide array of banking and investment matters, including mutual funds, stocks, investment advice, fraud, mortgages, loans, and more. Notably, where a complaint has merit, OBSI may recommend compensation of up to a maximum of $350,000.

OBSI's team comprises qualified professionals from financial services, law, accounting, dispute resolution, and regulatory compliance fields, ensuring expertise in resolving disputes effectively and fairly.

Moreover, OBSI's current participating firms encompass various entities such as Investment Industry Regulatory Organization of Canada (IIROC) member firms, mutual fund companies, banks, credit unions, and others, showcasing the broad industry support it has garnered.

With its commitment to delivering impartial dispute resolution and fair outcomes, OBSI stands as a pivotal player in the financial services and banking industries in Canada, providing a trusted avenue for addressing consumer and small business complaints.