Nordia

Nordia: Nordia is the largest customer experience (CX) provider in Canada, boasting a 25-year track record of delivering exceptional customer experiences for some of Canada's most prominent brands. As of now, Nordia has an international workforce of approximately 10,000 employees across Canada and emerging tech hubs. Leveraging advanced digital tools, they manage over 20 million customer interactions yearly, covering more than 120 different call types. What sets Nordia apart is their commitment to bringing people and brands closer together. They prioritize creating meaningful connections, authenticity, and trust in every interaction. Their commitment to doing the right thing for their partners, people, and communities is central to their operations. Nordia's unique approach involves effectively combining people and technology to build the right culture and team for the brands they serve, integrating technology, optimizing processes, and ultimately enhancing brand experiences while reducing costs and fostering loyalty. Nordia's focus on elevating customer experience (CX) is a key point of differentiation. Their website, www.en.nordia.ca, provides further insights into their innovative approach. With their reputation, scale, and dedication to pioneering CX solutions, Nordia presents an intriguing investment opportunity.