MirrorWave is a New Zealand-based startup founded in 2009, offering a feedback system designed to drive profitable customer relationships. The company's software is tailored to meet the needs of businesses aiming to strengthen their customer relationships, whether with individual customers, strategic accounts, or two-way partnerships. MirrorWave's unique approach involves tracking individuals over time, providing valuable insights into the evolution of relationships, and the efficacy of actions taken in response to feedback. The system serves two critical purposes: offering strategic insights for leadership teams to enhance customer centricity and profitability, and facilitating relationship managers in achieving optimal business outcomes such as retention, sales potential, cost-to-serve, and advocacy. Currently, there is no publicly available information about recent investments or investors in MirrorWave. With its focus on enhancing customer relationships and driving profitability, MirrorWave presents an intriguing proposition for potential investors seeking opportunities in the customer feedback and relationship management space.
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