MetricNet, LLC

MetricNet, LLC is a leader in IT Service and Support and Contact Center Benchmarking, and Performance Improvement Consulting. Founded in 2006, the company is dedicated to assisting organizations worldwide in managing their operations more efficiently. It offers benchmarks, performance metrics, scorecards, and business data to IT and Call Center Professionals, enabling them to benchmark their performance against industry standards, track and trend their organization's performance, and establish performance targets aligned with industry averages and best practices. The company also focuses on driving accountability for key personnel through metrics-based performance goals and demonstrating measurable performance improvement over time. MetricNet provides access to its benchmarks, scorecards, and salary data through ongoing benchmarks and benchmarking reports, catering to a wide range of clients in the Information Technology industry. As of now, there is no publicly disclosed information available about their last investment or investors.