Macslatch

Macslatch is India’s premier online store dedicated exclusively to Apple products, offering a unique shopping experience for Apple enthusiasts. Launched in 2014, the e-commerce venture focuses on providing specialized technical support and sales assistance for the complete range of Apple products, including desktop and laptop Macs, iPhones, iPods, iPads, and Apple TV. Unlike other platforms, MacSlatch stands out by delivering a seamless Apple experience, aiming to address service-related concerns prevalent among potential Indian customers. Founder and CEO Taranjeet Singh Slatch emphasizes the significance of pre-sales guidance and post-sales customer service, recognizing the need for specialized support in the online retail space. With a team of Apple experts, the company offers technical assistance via various channels, including phone, email, TeamViewer, and FaceTime. Furthermore, the online store provides free online technical support and ensures hassle-free buying experiences with its well-designed and user-friendly platform, reminiscent of the Apple website. In addition to retailing Apple products, MacSlatch stocks a wide array of company-owned and third-party accessories, offering options for build-to-order specifications and extending sales support to help customers customize their Apple devices. With a focus on targeted marketing and customer behavior analysis, the company aims to cater to various sectors such as education and healthcare. Notably, all products purchased from MacSlatch come with an Apple warranty, enhancing its value proposition. As of now, the e-commerce store's geographical focus is pan-India, with a commitment to prompt delivery within 48 hours of order booking, accompanied by free shipping. While the headquarters and recent investment details are not specified, MacSlatch is poised to capitalize on the growing market for Apple products in India, leveraging its founder's extensive experience and expertise in the domain.