Les Clefs d'Or® International

Les Clefs d'Or® International is a professional association of hotel concierges with a global presence in 80 countries and 536 locations. Established in 1952, the organization boasts over 4000 members, easily identified by the crossed golden keys on their lapels. This elite association is committed to professional development and setting new standards for guest service perfection. Les Clefs d’Or operates on the pillars of service and friendship, emphasizing the attainment of the highest quality of service through comprehensive testing and years of experience. As an association that is not aligned with external service providers, their recommendations are based on personal experiences and "up to date" knowledge. Never outsourced, Les Clefs d’Or Concierges are directly employed by the hotels they operate in, ensuring an unbiased approach and the assurance that recommended services are the best choice for guests. Operating in the Entertainment, Hospitality, Travel, and Tourism industries, Les Clefs d’Or members serve over 100 million guests annually, catering to a wide variety of requests. With a focus on local expertise and a commitment to personalized service, Les Clefs d’Or stands out as a trusted global network of experienced professionals, dedicated to enhancing the guest experience.