Kenwin - COPC Implementation Partner
Cuando entras en contacto con tus clientes, ahí sucede Kenwin
Cuando entras en contacto con tus clientes, ahí sucede Kenwin
Kenwin - COPC Implementation Partner
Kenwin is the global leader in customer contact process management. Since 2002, it has been the exclusive licensee of COPC Inc. in Latin America, Spain, and Portugal. COPC Inc.'s work is based on the COPC® Family of Standards, the globally recognized management model for customer contact operations.
The company is renowned for consistently achieving results in projects aimed at enhancing operational performance. It has assisted numerous organizations in improving their service processes, customer training, and loyalty. Since its establishment, Kenwin has trained over 4,000 directors and managers, as well as more than 12,000 supervisors, in managing various operations and processes that impact customers.
Specialties include Diagnostic Evaluation, Training and Coaching, Performance Improvement, COPC® Certification Audit, and Evaluation and Management of Customer Contact Service Providers.
Slogan: "Cuando entras en contacto con tus clientes, ahí sucede Kenwin"
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