Kapture CX
Get closer to your customers
Get closer to your customers
Kapture CX Analysis Summary
Kapture CX is an enterprise-grade vSaaS customer experience automation platform that focuses on customer support. The company aims to adapt to evolving customer expectations and enhance good experiences to great ones. With a core focus on hyper-personalization, the platform brings context and intelligence to every resolution while ensuring a highly personalized approach, making every customer feel valued.
Founded in 2011, Kapture CX operates in the Information Technology and SaaS industries, with headquarters in India. The company's expertise lies in the retail (offline + ecommerce), BFSI, travel, and consumer durables sectors, serving 1000+ businesses across 16 countries.
The company recently secured a $4.00M Series A investment on 20 December 2023 from India Alternatives Private Equity Fund. This investment demonstrates confidence in Kapture CX's potential for growth and innovation in the customer experience automation space, further fueling its expansion and impact in the market.
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Series A | $4.00M | 1 | India Alternatives Private Equity Fund | 20 Dec 2023 |
| Series A | $4.00M | 1 |
|
27 Jul 2023 |
No recent news or press coverage available for Kapture CX.
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