JM Ridgway

JM Ridgway is a Mystery Shopper Company. We help with Customer Service and Loss Prevention for our clients.

General Information
Company Name
JM Ridgway
Founded Year
1924
Location (Offices)
Morgan Hill, United States +1
Founders / Decision Makers
Number of Employees
4
Industries
E-Commerce, Marketing
Funding Stage
-
Social Media

JM Ridgway - Company Profile

JM Ridgway is a Mystery Shopper Company specializing in providing professional 3rd party feedback through mystery shopping services. Established in 1924, the company aims to improve the quality and effectiveness of sales and customer service for its clients, primarily in the E-Commerce and Marketing industries.

The core management team, led by Frank Kneisley – CEO and Scott Ridgway – President and Sales Manager, boasts a combined 80-years-plus experience in the Mystery Shop industry. They offer a comprehensive service, from initial sales consultation to the delivery of reporting, and pride themselves on their dedication to servicing clients’ needs throughout the entire process.

JM Ridgway's services are designed to assist clients in a variety of areas, including increasing sales, reducing employee turnover, motivating employees, gaining increased customer loyalty, and strengthening competitive positioning. They also aim to evaluate the quality of customer service, raise performance standards of sales and service employees, provide direction and guidance to sales and service training, and measure progress toward predetermined objectives.

Despite the absence of specific information regarding recent investments or investors, JM Ridgway appears to have a strong foundation built on decades of industry experience and a commitment to providing impactful services to its clients within the customer service and loss prevention sectors.

Taxonomy: Mystery Shopping Services, Sales Performance, Loss Prevention, Marketing Research, Employee Turnover, Customer Loyalty, Competitive Positioning, Sales Training, Service Training, Performance Standards, Video Surveillance, Workers Comp Fraud, Integrity Mystery Shops, Undercover Operatives

Funding Rounds & Investors of JM Ridgway (0)

View All

There is no investment information

Latest News of JM Ridgway

View All

No recent news or press coverage available for JM Ridgway.

Similar Companies to JM Ridgway

View All
Primo Solutions, LLC (Phoenix, AZ) - Similar company to JM Ridgway
Primo Solutions, LLC (Phoenix, AZ) Where our success is measured by your success.
LeCapri Market Research LLP - Similar company to JM Ridgway
LeCapri Market Research LLP The Mystery Shopping Partners
Undercover Mystery Shopping Consultancy - Similar company to JM Ridgway
Undercover Mystery Shopping Consultancy Discover the Secrets of Exceptional Service - Uncover Mystery Shopping!"
Blaze Marketing Solutions Ltd - Similar company to JM Ridgway
Blaze Marketing Solutions Ltd The Marketing Services Agency
TopHawks  - Similar company to JM Ridgway
TopHawks Solving Problems, Building Brands!!