iResponze

is a digital marketing startup tailored specifically for hotels and resorts. Founded in 2014, the company's mission is to address the time-consuming task of responding to guest reviews and surveys, managing direct messages, and engaging in social media marketing for the hospitality industry. With expertise in advertising, hospitality, social media, and marketing, iResponze provides personalized solutions to enhance the online presence of hotels and resorts, ultimately contributing to revenue growth. The company's services include monitoring and responding to brand reviews and surveys on third-party sites within 24-48 hours, maintaining an authentic and engaging voice while adhering to the brand's standards. Additionally, iResponze collaborates with clients to create a tailored social media strategy for platforms such as Facebook and Instagram, highlighting the best features of the hotels through a combination of user-generated and custom content. Furthermore, the team ensures guest satisfaction by promptly responding to direct messages on social channels, addressing inquiries and resolving issues within 24-48 hours to foster lasting relationships. Overall, iResponze demonstrates a strong understanding of the challenges and opportunities within the hospitality industry, offering a comprehensive suite of digital marketing solutions to empower hotels and resorts in optimizing their online presence and guest engagement.