IPscape

IPscape is an Australian startup that aims to revolutionize the customer experience through its Cloud Contact Centre Software. Founded in 2005, the company focuses on empowering organizations to create seamless omnichannel customer experiences across Voice, Email, Web Chat, and emerging channels. By leveraging AI-powered contact centre and communication technology, IPScape enables organizations to orchestrate customer journeys that enhance trust, loyalty, and engagement in the AI-era. The company's last investment was a Venture Round investment on 29 June 2012, with Telstra Ventures as the investor. IPScape operates within a wide range of industries including Cloud Infrastructure, Information Technology, IoT, Messaging, SaaS, Telecom, CRM, and Sales. With the flexibility to extend the SCAPE platform through API’s and integrations, IPScape provides interoperability with various internal systems such as CRM, Business Intelligence, and Workforce Management tools.