Interactive Media

General Information

Company Name

Interactive Media

Founded Year

2010

Location (Offices)

Italy +1

Founders / Decision Makers

Number of Employees

Industries

AI, Big Data

Funding Stage

Social Media

Interactive Media - Company Profile

Interactive Media, founded in 2010, specializes in designing and building Customer Service Solutions with a focus on Virtual Conversational Assistants. Their flagship product, IM.MIND application server, utilizes Natural Language Processing to create Web, Voice, Multimodal, and Speech Analysis Solutions. The conversational assistants automate complex and repetitive transactions, freeing Customer Service Representatives from mundane tasks and leading to a measurable ROI. Notable clients such as TIM Brasil, The Italian Social Security Agency (INPS), and financial institutions (BNP Paribas group) have reported significant benefits from using their NLP Solutions. Operating in the AI and Big Data sectors, Interactive Media aims to revolutionize customer interactions. As of now, there is no publicly available information regarding their last investment and associated investors.

Taxonomy: Conversational AI, Natural Language Processing, Customer Service Solutions, Virtual Assistants, Multimodal Interactive Natural Dialog, Speech Analysis Solutions, NLP Solutions, Intelligent Self-Service Automated Interactions, Software Development, Expert Advice, Semantics, Chatbots, Email Response, Contact Center Solutions, System and Network Integration