Installs is a longstanding player in the Information Technology industry, having been founded in 1994. The company's mission is succinctly captured in its slogan "Customer Solutions. Simplified." Installs specializes in partnering with major global brands to streamline the delivery and on-premise service programs that their customers require. This tailored approach helps to enhance customer satisfaction, bolster loyalty, and ultimately drive revenue growth for the brands.
The company's strategy revolves around the thoughtful utilization of a network of fully vetted service providers, coupled with proprietary event management systems and processes. This enables Installs to collaborate with its clients in developing national or regional service programs that not only boost revenue but also deliver a comprehensive customer experience, providing a clear competitive edge. Installs' dedication to enhancing the customer journey is evident, as the company emphasizes on serving its clients' customers directly, fostering a holistic approach to driving business success.
The recent last investment of $37.00M in debt financing, secured on 27 June 2018, highlights the confidence of Capitala Group in the company's potential for growth and value creation. This injection of capital is a testament to Installs' promise in simplifying complex customer service operations and driving tangible outcomes for its clients. The company's headquarters in the United States underpin its positioning within one of the world's leading business ecosystems, poised to capitalize on the ever-evolving demands of the industry.
Installs' comprehensive approach, extensive experience, and strong investor backing underscore its potential as a noteworthy player in the IT sector, with a focus on customer-centric solutions that deliver business results.
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