Incept

Incept is a multi-channel contact center founded in 1993 and headquartered in the United States. The company's slogan "Bringing the human element of conversations back to CX to improve the outcome of customer interactions with your brand," highlights its focus on enhancing customer experiences. Incept is dedicated to strengthening the relationship between businesses and their clients through every interaction, demonstrating an obsession with customer relationships and offering multi-channel capacity on a shared-risk pricing structure.

Incept's commitment to customer relationship building is further demonstrated by its focus on conversational marketing, as evidenced by its current hiring of Conversational Marketing Experts and management personnel. The company's approach to customer experience in the marketing industry aligns with current trends emphasizing personalized, human-touch interactions in customer interactions.

Despite the lack of publicly disclosed recent investments and investors, Incept represents an established player in the customer experience and marketing space, with a proven track record that aligns with the evolving demands of customer-centric business approaches.