ICBS Inc, - Intercommercial Business Systems
Providing repair services to the telecommunications industry. If it's in your network, chances are, it's in ours.
Providing repair services to the telecommunications industry. If it's in your network, chances are, it's in ours.
ICBS Inc, - Intercommercial Business Systems is a renowned repair service provider in the telecommunications industry. Established in 1989, the company specializes in component level repair for out-of-warranty and manufactured MD’ed products. Holding TL 9000-V R5.5/R6.0 and ISO9001:2015 certifications, ICBS supports over 50,000 SKUs across major Voice, Video, Data, Broadband, Switching, Power, Optical Wireline, and Wireless equipment brands. Notably, all repairs undergo rigorous functional testing in a live network environment, surpassing OEM specifications. Aiming to prolong the lifespan of networks, ICBS employs highly experienced in-house engineers who develop specific component level change notices, thereby identifying potential future failures and maintaining an OBF rate of less than 1%. The company's online Repair Analytics tool monitors repairs, enhancing customers' network performance. Moreover, their Business Intelligence Program offers fully customizable performance-driven metrics, contributing to improved OEM warranty optimization and reduced SLA spend. ICBS serves a diverse client base spanning Telecom, Cable, Enterprise, Electric Utilities, Healthcare, Railroad, Oil & Gas, Government, and Cloud Networks. With its comprehensive service offerings and track record of excellence, ICBS stands as a promising opportunity for venture capital investment.
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