houseonthehill.com

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\Houseonthehill.com\ offers a powerful and flexible service desk software for ITIL aligned ITSM and Enterprise Services. Founded in \1993\, the company provides on-demand and on-site solutions, catering to organizations of all sizes and sectors globally. SupportDesk, the flagship product, enables businesses to streamline support processes and pro-actively manage the ticket lifecycle. The software allows customers to log IT incidents, requests, complaints, and more through a user-friendly online ticketing system. Moreover, SupportDesk’s configuration management database facilitates easy alterations to service desk processes, ensuring adaptability as business requirements evolve. The company also provides consultancy services for larger modifications. With in-built report designer and key performance indicator tool, SupportDesk offers comprehensive IT helpdesk reports and real-time service management reports. Houseonthehill.com operates in the \IT, CRM, and Sales\ industries. While specific details regarding the headquarter location and recent investment are not available, the company continues to deliver high-quality service and support through its innovative software solutions.\