HONK Technologies is a prominent player in the on-demand automotive mobility services space, offering a flexible platform catering to insurers, fleets, automotive OEMs, and used-car retailers. The company's transparent platform, supported by a vast nationwide partner network of over 75,000 service vehicles and a fully managed contact center, has delivered impressive results for its clients including a 50% reduction in service wait times, double digit increases in NPS and Customer Satisfaction scores, 100-200% increases in automation and STP, as well as savings of hundreds of thousands in operational costs. HONK's digital-first, modular approach is designed to optimize various aspects of the automotive industry including roadside assistance programs, auto claims processing, accident scene management, fleet maintenance, and vehicle logistics and transport. The company's data-first approach to innovation stands out as they continuously collect and dissect real-time, granular metrics to enhance their products, improve client operations, and drive customer retention. Since its establishment in 2014, HONK has been headquartered in Los Angeles, CA. With their recent $18.00M Series B investment from a consortium of investors including Double M Partners, Structure Capital, Hinge Capital, and Altpoint Ventures, HONK is well-positioned to further expand its industry-leading solutions. For more information, visit www.honkforhelp.com/industry-solutions.
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