Help Lightning

We offer remote assistance software enabling company experts to work virtually side-by-side with anyone needing help.

General Information
Company Name
Help Lightning
Founded Year
2016
Location (Offices)
Birmingham, United States +1
Founders / Decision Makers
Number of Employees
29
Industries
B2B, Food and Beverage, Mobile +2
Funding Stage
Series A
Social Media

Help Lightning - Company Profile

Help Lightning is a B2B software as a service (SaaS) startup founded in 2009 and headquartered in the United States. The company offers remote assistance software that allows experts to work virtually side-by-side with anyone in need. This is achieved through next generation video collaboration services employing augmented reality features, such as the merging of two video streams and 3D annotation, to improve real-time communications for installing, inspecting, training, servicing, and repairing complex equipment and products. In May 2021, Help Lightning secured a $2.50M Series A investment from Tech Square Ventures and Larsen & Toubro. The investment is expected to fuel the company's growth and expansion as it continues to focus on providing immediate performance improvements for its customers, including increasing first-time fix rates, reducing truck rolls, expanding workforce capacity, and enhancing end customer satisfaction, ultimately boosting service revenue and margin. Overall, Help Lightning's innovative approach to remote assistance and its ability to deliver tangible performance enhancements make it an attractive investment opportunity in the evolving B2B and SaaS industries. These factors position the company well for potential future success and market leadership. For further information, interested parties can visit https:\/\/www.helplightning.com or download the application from the App Store or Google Play.

Taxonomy: Remote assistance software, B2B SaaS, Video collaboration services, Augmented reality features, Cloud-based solution, 3D annotation, Equipment installation, Equipment inspection, Training services, Servicing and repair, Performance improvement, First-time fix rates, Service revenue enhancement, Customer satisfaction, Workforce capacity

Funding Rounds & Investors of Help Lightning (6)

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Funding Stage Amount No. Investors Investors Date
Series A $2.50M 2 Larsen & Toubro 19 May 2021
Series A $8.00M 1 13 Aug 2020
Seed Round Unknown 1 07 May 2018
Venture Round $829.45K - 07 Sep 2016
Debt Financing $100.00K - 19 Sep 2013

View All 6 Funding Rounds

Latest News of Help Lightning

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No recent news or press coverage available for Help Lightning.

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