Grata

Grata is an advanced service layer integrated with the latest mobile messaging apps. It offers a unified console accessible on web and mobile to enhance and streamline customer conversations. With over 1.5 billion users on mobile messaging platforms, this channel offers immense potential for brands to engage meaningfully with customers and provide high-quality service, fostering genuine loyalty. Grata enables businesses to manage conversations with followers on consumer messaging apps, as well as within their own apps through the Grata Chat SDK or white-label app. Having honed customer service by collaborating with twenty-five top brands in hospitality, we are now extending five-star service beyond hotels to an adaptable platform suitable for any business. Established in 2013, Grata operates in the Messaging, Mobile, and SaaS industries. The startup received Seed Round investment on 29 July 2013 from 500 Startups and Eudaimonia Capital. This startup's focus on leveraging mobile messaging platforms to enhance customer engagement presents an intriguing value proposition for investors seeking opportunities in the rapidly evolving tech space. With proven success in collaborating with top brands, Grata demonstrates potential for significant growth and impact in the customer service and messaging industry. In conclusion, Grata has the potential to capitalize on the vast user base of mobile messaging apps, and its adaptability to different business models positions it as an interesting investment opportunity for those looking to enter the messaging and customer service space.