Fonolo is a leading player in call-back solutions, positioning itself as "The #1 Name in Call-Back Solutions." Founded in 2007, the company has recently been acquired by Verint, a prominent force in customer experience (CX) automation, listed on NASDAQ as VRNT. Verint, headquartered in the U.S., boasts an impressive clientele, with over 80 Fortune 100 companies relying on the Verint Open Platform and AI-powered bots to drive tangible AI business outcomes. As an integral part of Verint, Fonolo's expertise in call-back solutions is expected to further enhance its suite of offerings. The union of these two entities presents a compelling opportunity within the customer experience domain, likely to generate significant interest from venture capital firms.
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